At Antler Clinic, we are fully committed to protecting the privacy and security of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This page outlines how we maintain compliance and protect your personal health information (PHI).
What is HIPAA?
HIPAA is a federal law that sets standards for the protection of sensitive patient data. Healthcare providers, including Antler Clinic, are required by law to take measures to safeguard your health information and ensure it remains confidential.
How We Protect Your Information
At Antler Clinic, we implement strict security protocols to ensure your PHI is protected at all times. These measures include:
Encryption: All digital health records and communications are encrypted to protect your data from unauthorized access.
Secure Communication: We use secure, HIPAA-compliant platforms such as TherapyNotes for confidential communications. Email and text communication should be limited to scheduling purposes only, as these methods are not HIPAA compliant.
Access Control: Only authorized personnel have access to your health information, and they are trained in HIPAA compliance to maintain your privacy.
Data Storage: We use secure servers and databases to store your health records, ensuring that only authorized users can access sensitive information.
Your Rights Under HIPAA
As a patient, you have specific rights regarding your personal health information, including:
Access to Your Records: You have the right to request and obtain copies of your health records at any time.
Amendments to Your Records: You have the right to request changes to your health records if you believe there is an error or incomplete information.
Confidential Communications: You can request that we communicate with you through specific channels (e.g., by mail, phone, or secure messaging).
Accounting of Disclosures: You have the right to request a list of any instances where your PHI was shared outside of standard treatment, payment, or healthcare operations.
How We Use and Disclose Your Information
Antler Clinic may use or disclose your PHI for the following purposes:
Treatment: We may use your health information to provide medical and mental health services to you.
Payment: We may use and share your information for billing purposes or to process payments for the services provided.
Healthcare Operations: We may use your information for administrative purposes, such as improving our services, quality assurance, and staff training.
We will not share your PHI with third parties without your explicit consent unless required by law.
Reporting a Breach
In the unlikely event of a data breach, we will notify you and the appropriate authorities as required by HIPAA. We take every possible measure to prevent breaches, but if one occurs, you will be informed immediately and provided with steps to protect yourself further.
Contact Us
If you have any questions or concerns about our HIPAA compliance or how your health information is handled, please contact us at info@antlerclinic.com. We are committed to ensuring your privacy and will address any issues promptly.